About OTRS - Manager
The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or...
The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.
Features
- Fast OTRS access without HTML/Browser
- Easy to use
- Powerfull functions / plugins
- Integrated SLA and escalation management
- Easy customization
- Automatic login to OTRS
- Supports Integrated Windows Authentication (IWA)
- Supports LDAP and ADS access for imbedded customer informations
Previous Versions
Here you can find the changelog of OTRS - Manager since it was posted on our website on 2015-04-26 03:00:00.
The latest version is 20100521 and it was updated on 2024-03-29 15:46:47. See below the changes in each version.
OTRS - Manager version
Updated At: 2010-05-21
OTRS - Manager version otrs-manager
Updated At: 2010-05-21
Changes: Several fixes and updates
Disclaimer
External Download
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